Accident & Breakdown Management

Keeping your business and employees on the move

If your drivers are involved in an incident or accident, our experts are there to help when you need them most.

On hand 24/7, our accident and breakdown team have your drivers’ safety as their first priority. Next, it’s getting them and their car back on the road as soon as possible. Our experienced team will manage recovery and repair processes from end-to-end, including liaison with your insurance company and other parties involved.

How it works

Experienced response team

Our accident and breakdown team specialises in responding to incidents. Their experience, systems and knowledge deliver rapid, cost-effective results and provide you with reassurance that your drivers are in safe hands.

Approved repairer network

Repairs are carried out by our approved repair partners. They adhere to our stringent quality control standards and are regularly audited by our expert engineers to ensure you always get the best possible value.

Proactive account management

Our account managers work with you on an ongoing basis to improve driver safety and reduce accident rates. Using tools such as advanced management information (MI), telematics and risk management strategies, we help you to ensure that your drivers are safe, your legal obligations have been met and your costs are as low as possible.

The Benefits

Accidents do happen. When they do, it’s good to know that you’ve got an experienced team behind you:

  • 24/7 support from our accident management experts
  • Development of risk reduction and driver safety strategies
  • National recovery and repair service
  • End-to-end management of processes, including insurance claims and disputes
  • Nationwide approved repairer network
  • Engineer’s assessment of repair process to keep costs down

Your Details

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Hitachi Capital Vehicle Solutions is a brand of Hitachi Capital (UK) PLC - (HCUK). Other brands under which we trade include Hitachi Personal Finance, Hitachi Capital Business Finance and Hitachi Capital Invoice Finance.

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